Brookdale's CEO on the company's COVID-19 response — including a look at the analytics work behind it

Portfolio | Media | Senior Living | COVID-19

March 2023


Heroes Work Here by Lucinda M. Baier

This book offers a glimpse into some of my contributions to data analytics for the nation's largest senior housing provider during the COVID-19 pandemic. As part of the FP&A team, I was involved in building the analytical infrastructure that helped leadership make real-time decisions during an extraordinarily difficult period.

I spoke about this work on several occasions afterward — at Nashville's Analytics Summit, for the local Microsoft user group, and more. It was a consequential moment for data and analytics in senior living, and one that accelerated the industry's appreciation for what good data infrastructure makes possible.

HWH

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